Vision and Mission

Our Vision and Mission Statements guide our every action, affect every business decision and are enthusiastically embraced by all Durham and Bates associates.

Our Vision:  To remain a West Coast Premier Insurance Brokerage.

This Vision can only be realized by the flawless execution of our Mission, which calls on us to create exceptional value for every client and business partner.

Executing our Mission means:

• Insisting on high standards and accountability;
• Seeking clients for whom we can provide the greatest value;
• Embracing technology as a tool and using it to create solutions for our clients;
• Creating a participatory and engaging leadership culture;
• Communicating effectively with each other, our clients and our business partners.