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“Clients definitely appreciate the fact that we work together to solve their issue. They know that our team approach actually speeds things up, and leads to stronger solutions.”
Practice Areas: Commercial Risk and Client Services
Having gone from temporary employee to Assistant Vice President in seven years, it’s interesting to consider that Kelli’s track at Durham & Bates almost never happened.
“Like many people in the insurance industry, I fell into this career at first. When I first started working here, I didn’t have a plan for where I’d go with it.”
Throughout her career at Durham & Bates, a few things have kept her going: the people, the desire to create a positive change for others, and the opportunity to always learn something new.
Today, she remains one of the firm’s most active and enthusiastic team members. When brainstorming solutions with colleagues, others look to her for her calm, level-headed demeanor. Meanwhile, clients count on Kelli’s responsiveness, and her ability to synthesize ideas into a solid plan.
Teamwork also plays a big role in Kelli’s life outside of work, especially when she and her family take time to camp, hike, and jump on their mountain bikes for a few hours on and off trails.
“Every member of my family brings a sense of uniqueness to whatever we do. When they’re not around, I’m constantly wondering, ‘Okay, what would this or that person do here?’ It’s great to have that connection with them.”
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